Rise Broadband Email Settings For Mac

You can change your ‘outgoing’ (SMTP) email settings via your email client (Apple Mail, Outlook, Thunderbird, Foxmail, Eudora, Pegasus Mail etc.) to the SMTP Server Settings that your ISP (internet service provider) supplies you with. This page has a list of SMTP Server Settings for most ISP’s. If you would like to use an email client instead of webmail, Atlantic Broadband recommends Outlook Express, which comes installed on most PC’s, Mac Mail or Microsoft Entourage. If you have a PC you can use our Install Wizard at start.atlanticbb.com to automatically configure Outlook Express, or you can use the directions below. From the menu bar in Mail, choose Mail Add Account. Select your email provider from the list, then click Continue. Some accounts, such as Google, may ask you to click Open Browser and complete the authentication in your web browser. Follow the on-screen instructions to enter account details, such as your name, email address and password.

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Mail User Guide

Use Server Settings preferences in Mail to change options for an account’s incoming and outgoing (SMTP) mail servers.

To change these preferences in the Mail app on your Mac, choose Mail > Preferences, click Accounts, then click Server Settings.

Note: The settings you see vary depending on your account type.

Incoming mail server settings

Option

Description

User Name

Your user name on the mail server.

Password

Your password on the mail server.

Host Name

The name of the mail server.

Automatically manage connection settings

Mail automatically manages settings for your email account in Mail, such as port numbers and authentication methods.

If you deselect this option, you can specify the following, as directed by your email account provider:

  • Port (or Internal Port and External Port), Use TLS/SSL: The port numbers for receiving messages, and whether to use TLS/SSL.

  • Authentication: The authentication method. This option is available only for POP and IMAP accounts.

Advanced IMAP or Exchange Settings

Enter or change these settings as directed by your email account provider:

  • IMAP Path Prefix: The location of your mailboxes on an IMAP server.

  • TLS Certificate: Some mail servers require computers that connect to them to provide a certificate proving their identity.

  • Allow insecure authentication: For email accounts that don’t support secure authentication, let Mail use a non-encrypted version of your user name and password to connect to the mail server.

Outgoing mail server (SMTP) settings

Option

Description

Account

The account of the mail server.

To change outgoing server settings, as directed by your email account provider, click the Account pop-up menu, then choose Edit SMTP Server List.

User Name

Your user name on the mail server.

Password

Your password on the mail server.

Host Name

The name of the mail server.

Automatically manage connection settings

Mail automatically manages settings for your email account in Mail, such as port numbers and authentication methods.

If you deselect this option, you can specify the following, as directed by your email account provider:

  • Port (or Internal Port and External Port), Use TLS/SSL: The port numbers for sending messages, and whether to use TLS/SSL.

  • Authentication: The authentication method. This option is available only for POP and IMAP accounts.

Rise

If you change settings, click Save to save your changes.

See alsoChange Outgoing server settings in Mail on Mac

Rise Broadband Email Setup

Rackspace Email and Hosted Exchange settings

Authored by: Cody Jobson

This article helps you set up RackspaceEmail or HostedExchange email on adesktop client (such as Microsoft® Outlook® or Mac® Mail) and onyour mobile device. You can either use our Email Help Tool or enter thesettings manually.

Email Help Tool

The Email Help Tool guides you through the entire setup process. The toolautomates the setup process for supported email accounts and clients, orprovides instructions for manually configuring your client.

Access the tool at Rackspace Email HelpTool.

Manual configuration settings

If the Email Help Tool doesn’t offer instructions for your mail clientor if you want to set up your client directly, you can manuallyconfigure your email client or device by using the settings in this section.

Note: If your email uses an Exchange mailbox and you don’t want toset up the connection to use the Internet Message Access Protocol (IMAP) orPost Office Protocol (POP), you can find information for specific clients anddevices in Configure email clients and mobile devices for email hosted onExchange.

To learn more about the differences between IMAP and POP, see IMAP and POPmail protocol comparison. Werecommend using IMAP for the incoming mail connection.

Server settings

The following server settings provide a secure connection by using SecureSockets Layer (SSL):

ProtocolSSL server nameSSL port number
POP3 (incoming)secure.emailsrvr.com995
IMAP (incoming)secure.emailsrvr.com993
SMTP (outgoing)secure.emailsrvr.com465

Rise Broadband Email Settings For Mac Windows 10

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